Privacy Policy
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Effective Date: August 1, 2025
Last Updated: August 1, 2025
Information We Collect
- Personal Information: Name, email address, phone number, and billing details when you request services or sign up for communications.
- SMS Consent Data: Your mobile number and consent preferences when you opt in to receive SMS notifications or promotional messages.
- Technical Information: Browser type, IP address, and cookies that help us improve our website performance.
How We Use Your Information
- Providing and scheduling trailer maintenance services.
- Sending service updates, appointment reminders, and promotional offers via email or SMS (with your prior consent).
- Improving our website, customer support, and overall user experience.
- Legal and compliance purposes.
SMS Messaging Terms
- By opting in, you agree to receive SMS messages from Cinci Trailer LLC. These may include service reminders, important updates, or promotional offers.
- Message frequency will vary based on your interactions with us.
- Message and data rates may apply. Check with your mobile carrier for details.
- You may opt out of SMS messaging at any time by replying STOP to any text message we send. To request help, reply HELP or contact us directly.
Data Security
- All personal and payment information is transmitted securely using encryption technology.
- We use industry-standard safeguards to prevent unauthorized access, disclosure, or misuse of your data.
- Only authorized personnel have access to sensitive information.
Your Rights
- Access, update, or correct your personal information.
- Withdraw consent for SMS or email communications at any time.
- Request deletion of your information, subject to legal or contractual obligations.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date.
Contact Us
Cinci Trailer LLC140 Carthage Ave
Cincinnati, Ohio 45215
service@cincitrailer.com
(513) 252-2111